Privacy policy


Ivančica d.d. respects the rights to privacy of its online visitors, and recognizes the importance of protection of information concerning them. In order to inform you of our rules of protection of privacy and their use in practice, and on the method of gathering and using your data, we are publishing this statement as our Privacy policy. Our Privacy policy refers to no other companies or organizations with which it cooperates. Ivančica d.d. is not responsible for personal information that you disclose to third parties through our web site.

If you are under the age of 18 you must inform your parents or guardians about the Privacy policy of Ivančica d.d. and the conditions of business, and your parents/guardians must agree with it before registering at the web store or ordering over the Internet.

Personal data and its collection

Ivančica d.d. collects data in several ways: when performing orders, registrations for newsletters, participating in competition surveys, uploading photos to our web sites and so forth. In order to process and fulfil your order, we will ask you for personal data, such as your name, e-mail address and home address. We might ask for additional information for verification of authenticity or identity. If you want to be added to our mailing list, we will first ask you for approval.

How this information can be used

Ivančica d.d. can use the gathered data for processing of orders and payments. We might also use the data to fulfil and deliver your orders and manage your account. Your personal information that we have collected for processing and delivery of your order will be used in accordance with the privacy terms. Ivančica d.d. can use information for analysis of web pages and determine individual and group visits to its web site for the purpose of improving the functionality and appearance of its web site for greater satisfaction of its users.

We can use personal information to send you information and material via e-mail and SMS, such as details on products, special offers, newsletters, etc.

We can disclose your data in response to an appeal from a competent authority in accordance with the applicable laws and regulations, and to prevent, or otherwise solve cases of fraud, security or technical issues, or protection against imminent harm to the rights and property of Ivančica d.d.

You are hereby informed that if you complete the membership form the FRODDO club, your personal data will be used for sending details on products and other notifications by Ivančica d.d. We will also notify you about surveys for the purpose of improving our products and services.

Information protection

Ivančica d.d. takes appropriate measures of protection to ensure security, integrity and privacy of information you provide us with. In order to guarantee the safety of your data we have put in place a number of safety measures for data protection. Your personal information is stored on safe networks to which only a certain number of persons have access, all of whom undertake to respect and maintain the confidentiality of said data. Apart from this, we will take reasonable steps with our business partners to whom we might forward your information to provide similar protection of personal information.

Despite these measures, when you leave your personal data on the Internet, there is a risk that this information can be used by third parties over which we have no influence or control. Although Ivančica d.d. will do everything to protect your personal data and privacy, we cannot guarantee the safety of information you are leaving on the Internet at your own risk.

Your details can be transferred to businesses and third parties that are helping us in maintenance, creation and design of web pages, or that are providing services of analysing collected data. Those third parties will use data for performing the above-mentioned tasks and are obligated to respect and preserve the confidentiality of date according to their obligations under the law. Apart from in the aforementioned cases, we will not sell, trade or transfer your personal data in any form to third parties without first notifying you in accordance with the data protection rules currently in force.


WWW pages can use “cookies,” which are placed on the hard disc and are used for identification of visitors. “Cookies” are small text files that our server can leave on the hard disc of your computer. Cookies cannot read data from your hard disc, and you will be able to accept or refuse the use of cookies. Non-approval of cookies can result in reduced functionality of the website or certain parts thereof.

Overview, editing and deleting your data

According to the rules on data protection you have the right to review, correct and/or erase your personal data at any time, as well as to cancel your subscriptions to our newsletter or to information on promotions and other matters of interest regarding Ivančica d.d.

Changes of Privacy policy

Ivančica d.d. reserves the right to add to, change or replace this website, and the information and materials on it, as well as this Privacy Policy, in whole or in part. Please check this Privacy Policy occasionally for changes or modifications.

Terms of use of published contents

All photos, images, video clips and other materials that appear on these Internet pages are in the exclusive ownership of Ivančica d..d. It is prohibited to extract, distribute, modify or in any way copy or use published texts, photos or other published content without authorisation. Use of published content is allowed only for personal purposes. The written agreement of Ivančica d.d is required for the use of published content.